Privacy Policy
This Privacy Policy describes how Kurativ Holdings LLC, doing business as Kurativ™ ("we", "us" or "our"), collects, uses and shares your personal information when you visit, use our services or make a purchase from trykurativ.com (the "Site"). Please read it carefully. By using the Site you agree to the collection and use of information as described here.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, what sites or search terms referred you to the Site, and how you interact with the Site. We call this "Device Information". We collect it using cookies, log files, web beacons, tags and pixels.
When you make or attempt a purchase, we collect your name, billing address, shipping address, payment details, email address and phone number. We call this "Order Information".
When you contact us, sign up for our newsletter, or submit a wholesale inquiry, we collect the information you give us in that form.
How we use your information
We use Order Information to fulfill orders (processing payment, arranging shipping, sending confirmations and invoices), to communicate with you, to screen orders for fraud, and, in line with the preferences you share with us, to tell you about products and offers. We use Device Information to help us screen for risk and fraud and to improve and optimize the Site, for example by generating analytics about how customers browse and interact with it and by assessing the success of our marketing campaigns.
Sharing your information
We share your personal information with service providers that help us run the Site and our business. Shopify powers our online store; you can read about how Shopify uses your personal information at shopify.com/legal/privacy. We also share information with payment processors, shipping carriers, our email and SMS marketing platform, and advertising and analytics providers such as Google and Microsoft. We may also share information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.
Behavioral advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of some of these services here: Google at google.com/settings/ads, Microsoft at account.microsoft.com/privacy/ad-settings, and the Digital Advertising Alliance opt-out portal at optout.aboutads.info.
Cookies
Cookies are small data files placed on your device. We use cookies that are necessary for the Site to work (such as keeping items in your cart), cookies that remember your preferences, and cookies for analytics and advertising. You can control cookies through your browser settings; blocking some cookies may affect how the Site works.
Do not track
We do not alter the Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a California resident, you have the right to request access to the personal information we hold about you, to ask that it be corrected or deleted, and to opt out of the sale or sharing of personal information. We do not sell your personal information for money. To exercise these rights, contact us at support@trykurativ.com. We will not treat you differently for exercising them.
Data retention
When you place an order, we keep your Order Information for our records unless and until you ask us to delete it.
Minors
The Site is not intended for individuals under the age of 21, and we do not knowingly collect personal information from them.
Changes
We may update this policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. The current version will always be posted on this page.
Contact us
For more information about our privacy practices, or if you have questions or a complaint, email us at support@trykurativ.com or write to Kurativ Holdings LLC, 211 East Columbine Avenue, Unit G, Santa Ana, CA 92707.